Cookie Policy

Last updated: October 29, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remain on your device until deleted or expired) or "session" cookies (deleted when you close your browser).

2. How We Use Cookies

Ergogen Social uses cookies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Understand how you use our Service
  • Improve our Service performance and features
  • Provide personalized content recommendations
  • Ensure security and prevent fraud

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

These cookies are required for the Service to function and cannot be disabled. They include:

  • Authentication Cookies: Session tokens to keep you logged in and maintain your account access
  • Security Cookies: Security tokens and verification for fraud prevention
  • Session Management: Server session tracking for authenticated users

Expiration: Session or up to 7 days
Purpose: Essential for authentication and service functionality

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

  • Preference Cookies: Remember your settings (theme, quality tier, default platform)
  • Language Cookies: Store your language preference
  • UI State: Remember collapsed/expanded sections, sidebar preferences

Cookie Names: user-preferences, ui-state, theme-preference
Expiration: 1 year
Provider: Ergogen Social (First-party)

3.3 Analytics Cookies

These cookies help us understand how users interact with our Service:

  • Usage Analytics: Track which features are used, page views, session duration
  • Performance Metrics: Monitor load times, errors, and service performance
  • Feature Testing: Test different UI variations and features to improve user experience

Expiration: Up to 2 years
Purpose: Service improvement and analytics
Note: Can be disabled without affecting core functionality

3.4 Social Media Cookies

When you connect social media accounts, these platforms may set cookies:

  • Instagram: Authentication and API access tokens
  • YouTube: Google OAuth tokens for video publishing
  • LinkedIn: Professional network integration tokens

Note: These are third-party cookies managed by social platforms. Refer to their cookie policies:
- Instagram/Facebook Cookie Policy
- Google/YouTube Cookie Policy
- LinkedIn Cookie Policy

4. Third-Party Cookies and Services

Our Service uses third-party services that may set cookies on your device:

Authentication Services

Purpose: User authentication and session management
Data: Login tokens and session information
Type: Essential (required for service)

Cloud Hosting Services

Purpose: Service delivery, performance monitoring, and analytics
Data: Performance metrics and usage statistics
Type: Functional and Analytics

AI Content Generation Services

Purpose: AI-powered content and image generation
Data: API requests processed server-side
Type: Minimal client-side cookies

Payment Processing (Dodo Payments)

Purpose: Secure payment processing
Data: Payment session tokens and fraud prevention
Type: Essential for transactions

Error Monitoring Services

Purpose: Error tracking and service quality monitoring
Data: Error reports and performance data
Type: Functional (helps us fix bugs)

5. Local Storage and Offline Data

In addition to cookies, we use browser storage technologies for our Progressive Web App (PWA) features:

  • Local Storage: UI preferences, theme settings, and temporary content drafts
  • Session Storage: Temporary data for the current browsing session only
  • Service Workers: Enable offline functionality and faster loading
  • Cache Storage: Store content, images, and assets for offline access
  • IndexedDB: Offline content storage including drafts, generated content, and images

Security Note: We do NOT store sensitive data (passwords, OAuth tokens, payment information) in local storage. All sensitive data is stored securely server-side with encryption. Offline storage only contains your content drafts and preferences.

6. How to Manage Cookies

6.1 Browser Settings

You can control cookies through your browser settings:

  • Google Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and Site Permissions

6.2 Mobile Browsers

For mobile devices:

  • iOS Safari: Settings → Safari → Privacy & Security
  • Chrome Mobile: Settings → Site Settings → Cookies
  • Samsung Internet: Settings → Sites and Downloads → Cookies

6.3 Cookie Preferences

You can manage your cookie preferences:

  • Account Settings: Manage analytics and functional cookie preferences from your account settings
  • Browser Extensions: Use browser extensions to block third-party tracking cookies
  • Analytics Opt-Out: Analytics cookies are opt-in and can be disabled at any time

Warning: Disabling essential cookies will prevent you from logging in and using core features of Ergogen Social. You may disable analytics and functional cookies without affecting authentication.

7. Do Not Track (DNT)

We respect Do Not Track (DNT) signals from browsers. When DNT is enabled:

  • We disable analytics cookies
  • We do not track your behavior across websites
  • Essential cookies for authentication remain active (required for service)

To enable DNT in your browser, refer to your browser's privacy settings.

8. Cookie Consent

When you first visit Ergogen Social:

  • We display a cookie consent banner (GDPR/PDPA compliance)
  • Essential cookies are set immediately for authentication
  • Analytics and functional cookies require your explicit consent
  • You can change your consent preferences at any time in Settings

9. Cookies and Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly set cookies on devices belonging to children. If you believe a child has provided us with cookies or personal data, please contact us immediately.

10. Updates to Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. Updates will be communicated via:

  • Updated "Last updated" date at the top of this page
  • In-app notification for significant changes
  • Email notification to active users (if material changes)

11. Contact Us

For questions about cookies or this Cookie Policy, contact us at:

Email: hello@ergogen.social

For more information about data protection, see our Privacy Policy.

By continuing to use Ergogen Social, you consent to our use of cookies as described in this Cookie Policy.